{"id":587,"date":"2025-07-29T16:13:32","date_gmt":"2025-07-29T16:13:32","guid":{"rendered":"https:\/\/reygram.com\/?page_id=587"},"modified":"2025-07-29T16:13:32","modified_gmt":"2025-07-29T16:13:32","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/reygram.com\/index.php\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\n<p><strong>Return and Refund Policy \u2013 Reygram<\/strong><\/p>\n\n\n\n<p>Our return and refund policy is valid for&nbsp;<strong>20 days<\/strong>&nbsp;after your purchase. If more than&nbsp;<strong>30 days<\/strong>&nbsp;have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be&nbsp;<strong>unused<\/strong>&nbsp;and in the&nbsp;<strong>same condition<\/strong>&nbsp;that you received it. It must also be in its&nbsp;<strong>original packaging<\/strong>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Non-returnable items include:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable software products<\/li>\n\n\n\n<li>Certain health and personal care items<\/li>\n\n\n\n<li>Products that cannot be returned due to hygiene or safety reasons (if opened)<\/li>\n<\/ul>\n\n\n\n<p><strong>Required Documentation:<\/strong><br>To complete your return, we require a&nbsp;<strong>receipt or proof of purchase<\/strong>.<\/p>\n\n\n\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Partial refunds may be granted in these cases:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items that are used or not in their original condition<\/li>\n\n\n\n<li>Any item returned more than 20 days after delivery<\/li>\n\n\n\n<li>Items damaged or missing parts not due to our error<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Refunds<\/strong><\/h3>\n\n\n\n<p>Once your returned item is received and inspected, we will notify you via email regarding the approval or rejection of your refund.<\/p>\n\n\n\n<p>If approved, your refund will be processed and the credit will be applied automatically to your original method of payment.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Late or Missing Refunds<\/strong><\/h4>\n\n\n\n<p>If you haven\u2019t received a refund yet:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Re-check your bank account<\/li>\n\n\n\n<li>Contact your credit card provider<\/li>\n\n\n\n<li>Contact your bank (processing time may vary)<\/li>\n<\/ol>\n\n\n\n<p>If you\u2019ve completed all of these steps and still haven\u2019t received your refund, please contact us at:<br><img decoding=\"async\" alt=\"\ud83d\udce7\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f4e7.svg\">&nbsp;<strong><a>info@reygram.com<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sale Items<\/strong><\/h3>\n\n\n\n<p>Only regular priced items may be refunded. Sale items&nbsp;<strong>cannot<\/strong>&nbsp;be refunded.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Return Procedure<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Notify Us<\/strong><br>Let us know as soon as possible if you intend to return or exchange an item by contacting:<br><img decoding=\"async\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\">\u00a0<strong><a>info@reygram.com<\/a><\/strong><\/li>\n\n\n\n<li><strong>Ship the Item Back<\/strong><br>You are responsible for paying the shipping costs for returning your item. Shipping costs are\u00a0<strong>non-refundable<\/strong>. If you receive a refund, the cost of return shipping will be\u00a0<strong>deducted<\/strong>\u00a0from your refund.<\/li>\n<\/ol>\n\n\n\n<p>We recommend using a trackable shipping service or purchasing shipping insurance. Reygram is&nbsp;<strong>not responsible<\/strong>&nbsp;for items lost or damaged during return shipping.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Gifts<\/strong><\/h3>\n\n\n\n<p>If the item was marked as a gift when purchased and shipped directly to you, you&#8217;ll receive a&nbsp;<strong>gift credit<\/strong>&nbsp;for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.<\/p>\n\n\n\n<p>If the item wasn\u2019t marked as a gift or was shipped to the gift giver, we will issue a refund to the gift giver and notify them of the return.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Need Help?<\/strong><\/h3>\n\n\n\n<p>If you have any questions about returns or refunds, please contact us:<br><a href=\"reygramsup0rts@gmail.com\" data-type=\"link\" data-id=\"reygramsup0rts@gmail.com\"><img decoding=\"async\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/1f4e7.svg\" alt=\"\ud83d\udce7\"><\/a>\u00a0<strong><a>info@reygram.com<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Let me know if you&#8217;d like this formatted for your website or added to a page template.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy \u2013 Reygram Our return and refund policy is valid for&nbsp;20 days&nbsp;after your purchase. If more than&nbsp;30 days&nbsp;have passed since your purchase, unfortunately, we cannot offer you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-587","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/reygram.com\/index.php\/wp-json\/wp\/v2\/pages\/587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reygram.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reygram.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reygram.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reygram.com\/index.php\/wp-json\/wp\/v2\/comments?post=587"}],"version-history":[{"count":1,"href":"https:\/\/reygram.com\/index.php\/wp-json\/wp\/v2\/pages\/587\/revisions"}],"predecessor-version":[{"id":588,"href":"https:\/\/reygram.com\/index.php\/wp-json\/wp\/v2\/pages\/587\/revisions\/588"}],"wp:attachment":[{"href":"https:\/\/reygram.com\/index.php\/wp-json\/wp\/v2\/media?parent=587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}